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Privacy Policy

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Privacy Policy

Your Privacy is of top importance to us and we do not disclose any of your details to any third party.

Introduction

The Airline Seat Company Limited / Canadian Affair respects each individual’s right to personal privacy.  We will collect and use information through our website only in the ways disclosed in this statement.

Part I.  Information Collection

The information provided to us is given to process your booking and/or send to you our brochure and/or e-mailing to you our email newsletter.

We may also collect personally identifiable information which our users divulge about other people, such as referrals or gift purchases.

We verify the consistency, accuracy, and correctness of this information by using data capture tools, data tagging and automatic procedures.

Our website does employ cookies. A cookie is a small text file that our web server places on a user’s computer hard drive to be a unique identifier. Cookies enable The Airline Seat Company Limited / Canadian Affair to provide online booking facility. Our cookies do not collect personally identifiable information.

We have the ability to retain your email address that you provide online, even if you do not complete your transaction.  Your email address may be used to contact you to enquire why you did not complete your transaction.

Part II.  Information Usage

The information collected by The Airline Seat Company Limited / Canadian Affair will be used to process your booking and to send you a confirmation and travel documents by post or email. We ask for your telephone number so that we can contact you about your reservation. 

Users who provide information will - eventually - receive email newsletters and/or direct mail from Canadian Affair.

We offer links to other websites.  Please note when you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.

The Airline Seat Company Limited will never sell, rent or exchange your personal information to others.

We never disclose information about a passenger to any other person or organisation without your consent unless there is an emergency situation that requires it or are legally required to do so.

Part III.  Access to Information

Click here to view our Cookie Policy

You may access your own personal information and contact us about inaccuracies you may find. You just need to contact one of our travel specialist by phone +44 207 616 9999 (UK), by email at mailuk@transat.com or you can make a request by writing at:

The Airline Seat Company Limited / Canadian Affair
Customer Services - Privacy Policy
Hillgate House
13 Hillgate Street
London W8 7SP
UK

Out of respect for the privacy of our users, you can at any time contact us and ask to be opt out from our database.

If you would prefer not to receive our email newsletter please unsubscribe by sending an email with the subject line "unsubscribe" to mailuk@transat.com. Please note this must be sent from the registered email address.

Part IV. Problem Resolution

If problems arise, users may contact The Airline Seat Company Limited / Canadian Affair by writing.  We are committed to resolving disputes in a reasonably timely fashion.

Part V. Data Storage and Security

The Airline Seat Company Limited / Canadian Affair protects user information in secure facilities using PGP and SSL data encryption technologies at each critical stage of the transmission of your data over the internet or within our network.

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