Careers

Careers at Canadian Affair

Canadian Affair is the leading tour operator selling tailor made packages to Canada. Want to be the best in the travel industry? We are!

So if you are looking to join one of the most dynamic and hard working teams, then read on.

We have a passion for Canada, selling, being the very best as well as enjoying our jobs. Canadian Affair knows how to look after its staff, so you'll enjoy a great salary and benefits package that includes staff travel, contributory pension scheme and private health care and progression is always possible.

As highlighted in the Plimsoll Portfolio Analysis of the top 1500 travel companies Canadian Affair are ranked as follows:

• • Sales/employee 4th place
• • Remuneration/employee 8th place
• • Sales growth 29th place
• • Pre tax profits 30th place
• • Overall Canadian Affair are among the top 50 companies listed as best trading partner.

So think you fit the bill? Want a new challenge? Are prepared to work hard and reap the benefits? Then send us your CV to (careersUK@transat.com) and perhaps you could be joining our dedicated team soon!

Please note that due to the anticipated high level of demand it may not be possible to respond to all applications.

Current vacancies

• • Sales Consultant
• • Senior Marketing Executive

Sales Consultant

Our offer to you:

Realistic earnings potential of £37.5K+ (uncapped commission), in addition to excellent pension scheme, private health insurance, a superb staff travel programme (starting with up-to 2 confirmed flight tickets after 1 year of service; unlimited stand-by flight tickets after 6 months service; heavy discounting on hotels, tours, cruises, all-inclusive packages etc) and much more. Homeworking an option.

The Role:

• • We are looking for experienced full-time passionate sellers with excellent knowledge of both Canada & the US.
• • The successful candidate will have a flair for selling and inspiring a dream in their customers.
• • They must be willing to work hard, be a proven team player and very self-motivated with the experience of delivering their targets in a challenging travel industry.
• • They will be experienced in handling customer requirements whilst still able to stay motivated to sell.
• • You need to be organised and able to manage your own diary day to day, always putting your customer first.
• • Able to learn quickly, use initiative and respond well to feedback.

Key responsibilities:

• • To be inspired by the customer’s ideas for what they want from their holiday and to be able to translate that into an actual recommendation for a holiday;
• • To be passionate on every call about the brand and the product we sell;
• • To be able to build rapport on every call and see every call as an opportunity for you and your customer;
• • An understanding of selling principles and to be able to close the deal;
• • To be focused and driven to achieve targets;
• • To maintain a positive mind-set to overcome challenges and barriers to selling;
• • To fulfil admin duties aligned to the sales role.

Skills ⁄ Experience ⁄ Requirements:

• • Strong selling skills
• • High achiever
• • Strong customer service
• • Strong influencing skills with the ability to persuade the customer to buy
• • Pro-active and able to manage own workload effectively
• • Able to communicate confidently and enthusiastically (both verbally and in writing)
• • Agile and open to change at short notice
• • Able to work well under pressure
• • Attention to detail
• • Strong numeracy
• • Strong IT ⁄ Systems skills and experience, and experience of travel and GDS booking systems (preferably Galileo)
• • Able to multitask
• • Experienced seller of holidays
• • Passionate about Canada & the US
• • Experience in the contact centre environment required
• • Excellent organisational skills
• • An ability to cope with potentially conflicting demands

Shift pattern, 37.5 hr working week. Mon – Fri, shift patterns 09:00 - 17:30hrs or 10:00 – 18:30hrs; Sat – 10:00-16:00hrs (every 3rd Saturday).

To apply: Please email your CV to: careers@canadianaffair.com

Senior Marketing Executive

Overview

In this newly created position, the Senior Marketing Executive will work across a variety of marketing channels covering both B2C and B2B working with both external and internal parties. This varied role would suit a candidate with excellent organisational and communication skills looking to join a dynamic travel company with ambitious growth plans. The Senior Marketing Executive will be a key role within the marketing team, supporting the Marketing Manager with the day-to-day execution of all campaigns.

Responsibilities

• • Work with various agencies; providing activity briefs, ensuring timelines are met and assessing performance.
• • Plan, measure and report on the effectiveness of marketing channels using tools such as Google Analytics.
• • Work with Marketing Manager to develop all digital marketing channels including SEO, PPC, display advertising and affiliates.
• • Lead email marketing activity for both B2B and B2C; working with in-house departments to agree content, preparing creatives and analysing results.
• • Lead social media marketing for both B2B and B2C (with support from agency) to define content calendars and increase reach and engagement metrics.
• • Work alongside Digital Marketing Executive to support with updates to websites using Content Management System.
• • Build strong relationships with Destination Canada and all provincial and destination partners (DMO’s & PMO’s), assisting in generating partner income.
• • Run partnership marketing campaigns; working alongside partners and agencies to plan, execute and report on campaigns.
• • Work with agency to produce marketing proposals for partners.
• • Work with agency to co-ordinate and ensure the delivery of the PR plan to drive maximum awareness and reach.
• • Support on-the-road Sales team with B2B travel agent marketing requests.
• • Work with Marketing Manager to run dedicated B2B travel agent marketing campaigns.
• • Provide copywriting support for all marketing channels when required.
• • Support Marketing Manager with budgeting and logging of all spend.
• • Maintain marketing calendar and ensure the business is briefed on all scheduled upcoming campaigns.
• • Ensure the Canadian Affair and American Affair brands are well presented and enhanced through all channels.

Knowledge, Expertise and Qualifications

• • Educated to degree level ideally marketing related and/or hold a recognised marketing qualification (CIM or IDM).
• • Significant knowledge and demonstrable success in a marketing role for a minimum of 2-3 years, preferably in a digital marketing role.
• • Exposure to analytical reporting platforms including Google Analytics as a minimum.
• • Experience gained within the travel sector would be desirable, although not essential.
• • Experience with creating and executing marketing plans.
• • Proficient in all Microsoft office platforms including Office, Word, Excel and Powerpoint.

Person Specification

• • Excellent communication skills both written and verbal, able to communicate in a concise and coherent manner to all levels.
• • Support Marketing Manager in building and fostering relationships.
• • Proactive, self-starter who is able to positively engage others.
• • Must be exceptionally organised and able to manage varied workloads, working to tight deadlines with the ability to prioritise.
• • Must have a passion for all things marketing and an interest in remaining abreast of industry trends.
• • A flair for creating engaging content across various platforms.
• • Passionate about travel.
• • Seeks a challenge, works well under pressure and can adapt well to change.
• • Good commercial awareness.
• • Strong teamwork skills.

To apply: Please email your CV to: careers@canadianaffair.com