Careers at Canadian Affair
Canadian Affair is the leading tour operator selling tailor made packages to Canada. Want to be the best in the travel industry? We are!
So if you are looking to join one of the most dynamic and hard working teams, then read on.
We have a passion for Canada, selling, being the very best, as well as enjoying our jobs.
Canadian Affair knows how to look after its staff, so you'll enjoy a great salary and benefits package that includes staff travel, contributory pension scheme and private health care and progression is always possible.
As highlighted in the Plimsoll Portfolio Analysis of the top 1500 travel companies Canadian Affair are ranked as follows:
- Sales/employee: 4th place
- Remuneration/employee: 8th place
- Sales growth: 29th place
- Pre tax profits: 30th place
- Overall Canadian Affair are among the top 50 companies listed as best trading partner.
So think you fit the bill? Want a new challenge? Are prepared to work hard and reap the benefits? Then send us your CV to (careers@canadianaffair.com) and perhaps you could be joining our dedicated team soon!
Sales Consultant (Hybrid Working)
Realistic earnings potential of £37.5K+ (uncapped commission), in addition to an excellent pension scheme, private health insurance, a superb staff travel programme (including 2 confirmed flight tickets from day 1!) remote working and much more.
The Role
- We are looking for experienced, full-time sales consultants with both passion and expert knowledge of North America.
- Adept at tailor-making holidays, the successful candidate will have a flair for selling and demonstratable experience of achieving sales targets.
- You must be able to work under-pressure, be a proven team player and be confident in operating multiple systems and platforms simultaneously.
- You should be organised, self-motivated and able to prioritise as well as happy to service those clients who are already booked, to a high standard.
- The successful candidate must be able to learn and adapt quickly, use initiative and respond well to feedback from managers, peers and clients.
- The ideal candidate will have experience in and solid understanding of a hybrid contact centre environment.
Key Responsibilities
- To use your extensive knowledge of North America to build bespoke, complex itineraries to suit each individual client’s needs and desires.
- To demonstrate passion and mastery on every call with regards to both the brand and the products we sell.
- To be able to build rapport and maintain relationships with direct customers and B2B partners.
- To demonstrate an understanding of selling principles and apply accordingly.
- To be driven to achieve targets and overcome challenges and barriers with converting quotes to bookings.
- To fulfil admin and customer service duties, aligned to the sales role.
Skills / Experience / Requirements
- Strong sales and customer service skills.
- Strong influencing skills with the ability to engage and persuade the client.
- Pro-active and able to multitask and manage own workload effectively, sometimes having to cope with conflicting demands.
- Able to communicate confidently and enthusiastically (both verbally and in writing).
- Agile and open to change.
- Attention to detail, strong numeracy, and strong IT/systems skills (experience of travel and GDS booking systems – preferably Galileo).
Shift Pattern
- 37.5 hr working week.
- Mon – Fri, shift patterns: 09:00-17:30hrs or 10:00-18:30hrs.
- Sat: 10:00-16:00hrs (every 3rd Saturday).
