CANADIAN AFFAIR - THE TRAVEL EXPERTS
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Car Hire

Please ensure that you read and understand the information printed below, in addition to your travel arrangement terms and condition printed on your invoice.

What's included in the Canada Car Rental:

Fully Inclusive

Super Fully Inclusive

Enhanced Super Fully Inclusive

Unlimited mileage

Yes***

Yes***

Yes***

Loss damage waiver

Yes

Yes

Yes

Up to $1million liability coverage

Yes

Yes

Yes

Zero Excess - NEW!

Yes

Yes

Yes

One tank of fuel

No

No

Yes

Additional Drivers

No

1

3

Applicable taxes

Yes

Yes

Yes

Airport surcharges

Yes

Yes

Yes

Lead Driver - It is imperative that your car hire booking is booked under the name of the main / lead driver.

You must present the following three pieces of information at time of car hire collection (failure to do so will result in you being unable to collect your car hire and full loss of monies paid):

Car Hire Collection
1)Driver’s License:
Named lead driver MUST present the following items upon collection of the vehicle:

1. Car voucher,

2. A valid driver's license - All driving licenses must be written in English/French. If not, you will need an International driver's license. Please supply both the original and the international license together. Canadian licenses are not accepted except for any additional drivers*,

- The driver/s details

- The class of vehicle you are authorized to drive

- Any restrictions imposed


*Any additional drivers would also be required to present a valid driver’s license. If the additional driver is a spouse or common law partner living at the same address then no credit card is required. Visa or MasterCard debit cards can be accepted as secondary/alternate credit ID for renters who present a TOUR rate prepaid voucher, or on an NVR (No Voucher Required) TOUR reservation. Additional identification is not required  Security deposit – a refundable deposit will be held by the supplier which is payable by credit card until the safe return of the vehicle.  Please ensure you have available credit for this holding fee.

2)Credit Card The lead driver must present a major credit card (Visa/MasterCard) at the point of car hire collection (pre-paid credit cards & debit cards are not accepted).

3)Voucher - You will be sent a car hire voucher with your travel itinerary (4-6 weeks prior to travel). You must ensure that you receive this voucher and present it at the time of car hire collection. You must collect & return your car hire to the depot confirmed on your car hire voucher. No refund is given on partially used rentals or for late pickup.

Extras

GPS Units are available for rent; please call for further information and to book.

Age Restrictions - The minimum driver’s age is 21 years. There is a minimum driver’s age of 25 years for Economy, Mid Size SUV, Standard SUV, Large SUV 7 seats, Luxury and Convertible only. All drivers 21-24 years will be subject to a daily surcharge of $15CAD-$30CAD per day payable locally.

Additional Drivers - If you have not chosen a car hire package which includes additional drivers and wish to add an additional driver to your rental at the point of car hire collection, there is a charge of $25CAD* per day (up to 3 additional drivers are permitted only). Age restrictions apply.

Zero Excess - If included in your car hire package, it contractually waives or limits the renter's responsibility for damage to or loss of the vehicle, by reducing the LDW excess to zero. Excluded from zero excess is damage to windscreens, tyres, underside of car, interior & keys. Damage to the car where the renter is at fault, the driver will incur charges for pickup and tow back to rental location. If you wish to upgrade your Fully Inclusive package to include Zero Excess please call. Avis car rental on the Fully Inclusive package includes zero excess.

One-way rentals - One way rentals are allowed on rentals of 2 days or more. One way rentals are not allowed on Economy and Convertible cars. Unless covered by our free one way drop off agreement, a charge will apply to any one way rental; details of which will be advised at the time of confirming your booking. You will receive your voucher 4-6 weeks prior to travel.

Fuel – Your car will be provided with a full tank of fuel at collection. If your package does not include a free tank of fuel you are responsible for refueling at the end of your rental. If the package does not include fuel, your car will be presented with a full tank of fuel that you will pay for at the time of collection at the daily market rate; you return the car with an empty tank. No refunds given on partial tanks returned.

Taxes - Local and government taxes will be payable for any fees / charges paid locally.

Road Tolls - The use of toll roads whilst in Canada will incur a direct toll charge by your rental company.

Unlimited Mileage*** - Rentals originating from the following locations do not include unlimited mileage: Grand Prairie, Medicine Hat, Prince Albert, Sudbury, Thunder Bay and Timmins.

0.25c per additional km payable locally.

Winter/ Snow Tyres - Car rental companies do notprovide winter/snow tyres.

Further Important Information -Minimum rental is 48 hours.

Child seats must be requested in advance and carry a charge of $13pd plus deposit, payable locally. Roof/ski racks must be requested in advance and carry a local charge. Vehicles can be driven in the USA but must not be driven into Mexico. One way rentals to the USA are not permitted. Off-road restrictions apply.

Should you wish to extend your car hire whilst on holiday, please contact us directly. You will be charged at the current price subject to availability. It is necessary to provide your local car hire rental agreement number.

*Local costs and fees are subject change without notice. ** Locations subject to change.

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