At the time of publication of these terms and conditions no compulsory vaccinations are necessary for British Citizens travelling to Canada or the USA. If you require any advice on recommended health precautions for Canada, USA or any other destination you may be travelling to and/or you are not a British Citizen you should consult your doctor. The Department of Health publishes leaflets containing advice to travellers on health, and these are available free from your doctor or by telephoning 0300 123 1002. Additionally British travellers can get up to date information from the Foreign and Commonwealth Office at www.fco.gov.uk/knowbeforeyougo
This is particularly important if you are pregnant, elderly or travelling with young children. If you have a disability or require any special assistance please advise us at the time of booking. If you do not tell us until after you have made your booking and subsequently are not eligible to travel with us, you may not be entitled to a refund or reimbursement.
The airline on which you have booked may refuse to carry you and/or you may not be allowed entry into North America if you do not meet the necessary passport/ visa or other entry requirements. We do not accept any responsibility if you fail to have the correct documents for travel or entry into North America.
We may decide to refuse to carry you if in our reasonable opinion carrying you would be in breach of any laws, regulations or orders in any country.
We and any airline with which you are booked reserve the right to refuse to allow you to check-in or board an aircraft if we consider your passport not to be valid or that it is unlikely to be in a suitable condition to be acceptable to the authorities. We employ a screening company at all our UK and Irish airports and if they recommend to us, we reserve the right to refuse travel. If you or any member of your party is refused check-in, boarding or travel for the reasons set out in this paragraph you will not be entitled to any compensation or to any refund of any monies paid to us.
If you are denied entry into any country, you will be responsible for paying any fine or charge assessed against us by the Government concerned and for the cost of transporting you from that country. The fare collected for carriage to the point of refusal or denied entry will not be refunded by us.
If we are required to pay any fine or penalty or to incur any expenditure by reason of your failure to comply with laws, regulations, orders, demands or other travel requirements of the countries concerned or to produce the required documents, you shall reimburse us on demand any amount so paid or expenditure so incurred. We may apply towards such payment or expenditure the value of any unused carriage on your ticket or any of your funds in our possession.
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For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, click here.
Updated 23rd March 2017