All Eco Class flights and holidays/flights booked within 12 weeks of the date of departure must be paid for in full at the time of booking.
For other bookings the following provisions apply:
– Eco Extra, Eco Max and Club Class flights require a deposit of £200pp (including infants where a seat has been purchased) to be paid at time of booking. You will receive a confirmation invoice email which will show the final balance payable and the date of final payment.
Flight bookings with holiday arrangements require a 20% deposit on the total cost of the holiday products in addition to the flight deposit of £200pp. Some holiday arrangements require a larger deposit such as Cruise or Rocky Mountaineer and these will be advised at the time of booking. Holiday only (no flight) bookings are subject to a £25 booking fee in addition to the deposit as outlined above.
- The final balance as shown on the confirmation invoice must be received by us no later than 12 weeks prior to your departure date. You are responsible for ensuring that payment reaches us in time. You must contact us directly or visit our website to make full payment. The final balance will not automatically be debited from the credit/debit card originally used to pay the deposit. Failure to make full payment on time will result in the booking being cancelled with loss of deposit.
Credit card processing fee
- All payments for flights & holidays made by credit card, will be subject to a 1.5%-2.0% processing fee.
Our credit card processing fees are changing. As of 30th June 2016 our new fees will be as follows:
- Credit Cards (Visa & MasterCard): 1.5%
- American Express: 2.0%
- Debit Cards: No charge