Price Match Guarantee
Canada is our business and we’ve specialised in holidays and flights to Canada since 1995. Throughout this time we have worked hard to build lasting and great relationships with all of our supply partners: airlines, hoteliers, cruise lines, car rental, motorhome rental and tour providers to name just a few. We have built up a large business to Canada that gives us a powerful buying ability, so we are able to offer the most competitive prices and also have tactical special offers throughout the year.
Canadian Affair is part of the Transat Group, so our airline partner is Air Transat, an award winning Canadian airline focused on the leisure market and provides great value flights to Canada.
At Canadian Affair, we are so confident with our prices for every Canadian holiday we package, that we are happy to match the price if you find the same Canadian holiday cheaper with another UK operator.
We pride ourselves in having brilliant holiday advisors. When you book with Canadian Affair our expertise means you are assured of having your Canadian holiday tailor-made to fit your personal wishes and needs at the very best price available at that time in the market.
So, if you are comparing prices for the same holiday which we have quoted for you and if you find the same Canadian holiday - departing from the same airports, on the same dates, with the same number of people, same accommodation/land arrangement rating/standard, flying with any airline - cheaper elsewhere then we will match the price you have been quoted, and book your holiday flying you with our airline partner Air Transat.
How it Works
Our Price Match Guarantee only applies to Canadian package holidays bonded under ATOL No: 3971. It excludes flight only or accommodation only travel and is only available for general sale from another UK tour operator or travel agency.
Any Canadian package holiday presented to price match must be dated within 24 hours of quotation and include all taxes and charges, including credit card fees, booking fee etc. It must be a like-for-like package on the land elements and not sold and booked as separate components. It must be sold in the UK in £GBP. The price should not be reduced by voucher code or loyalty scheme/group discount.
The Price Match Guarantee can only be applied if a full quote is presented on the competitor’s official documentation and is presented to our sales agent up to 24 hours after the booking has been made. Outside this timeframe the Price Match Guarantee will be null and void.
To apply for the Price Match Guarantee simply speak to one of our sales agents. Canadian Affair will verify the price match quote, for booking conditions and availability, and if we can confirm the quote is still available we will match the price.
We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.