Unaccompanied Minors: Air Transat has a VIP service for children between the ages of 8 and 11 years old who travel alone. The VIP service carries a charge of £65 in the UK and $100 in Canada (Subject to change) per flight segment and must be paid directly at the airport, in addition to their airfare. This service must be pre-booked at the time of booking the flight and there are procedures that must be followed at check-in and arrivals. You will be informed of these details at the time of booking. Passengers between the ages of 12 and 15 years old can travel alone as 'Youth Passengers' with Air Transat. Air Transat does not carry unaccompanied children under the age of 8.
Special requests: All special requests (such as meal types, seating request, etc) are on a request basis and are never guaranteed.
Passengers with disabilities and who may need extra help to book or to board or disembark from their flights or whilst on board the aircraft must let our sales consultants know at the time of booking and extra help and advice will be given.
Pre-selection of seats: We endeavour to deliver any pre-selected seats on the day of departure; however there are occasions (such as aircraft changes due to delays, unscheduled aircraft maintenance or aircraft type change) on which this is not possible. We will always try to match the seat requested and replace the seats in the same seating area and position (i.e window, aisle). Where the seating arrangements change for any reason we will not refund or offer compensation. Passengers occupying emergency exit seat must be 16 years of age or over, fluent in English and/or French, able bodied, willing to assist in the event of an emergency, with no Infants.
Updated 22 September 2014